Shipping policy
Shipping Policy
Processing Time
One-Time Purchases
Orders that are not part of a subscription are processed and shipped within up to 7 business days after the order is placed.
You will receive a confirmation email once your order has been shipped.
Subscription Orders
Happy Mail Club operates on a monthly batch shipping system.
When you purchase a subscription, your order will be shipped together with all other subscribers during the designated shipping period for that month.
The estimated shipping window for each monthly edition is clearly stated on the product page and may vary slightly from month to month.
For example:
The March edition (featuring the March designs displayed on the website) will be shipped during the month of March.
Please note that subscription orders are not shipped immediately after purchase. They are fulfilled according to the monthly production and shipping schedule.
Shipping Location
We currently ship within Canada.
Shipping Times
Delivery times may vary depending on your location within Canada and postal service conditions.
Once shipped, orders typically arrive within standard Canada Post delivery timeframes.
Incorrect Address
Please ensure your shipping address is accurate at checkout. We are not responsible for delays or losses due to incorrect addresses provided at the time of purchase.
Lost or Delayed Packages
If your package appears to be delayed or lost, please contact us at [your email address], and we will do our best to assist you.